At Student Horizons, the safety of the students, teachers and staff remains at the core of everything we do. Safety is always number one.
Student Horizons implemented global best practice around covid safe protocols in line with the World Travel & Tourism Council (WTTC). Student Horizons is accredited with the –’Safe Travels Stamp’ by the WTTC.
Our approach to adhering to the Global Protocols is focused across 3 key areas:
We envision a future of student travel which is safe, secure, seamless and provides an authentic and meaningful experience to the students across the journey.
Combine international travel with the desire to satisfy students’ adventurous spirit and there will always be an element of risk. With this in mind we cannot guarantee that incidents will not occur. However, we can promise to do everything possible to control risk and, in the event of an incident, manage things effectively.
We engage the use of the government travel website, Safe Travel, and make certain that all potential risks are outlined and travellers give informed consent to be exposed to any such risks. We also outline our expectation that travellers maintain their own safety by taking sensible precautions themselves and always acting in a responsible manner.
Student Horizons has risk assessment procedures in place with all suppliers we work with. All of the services provided by our international ground handlers have undergone extensive risk assessment evaluations and these services are consistently monitored.
For every trip Student Horizons ensures:
When you are overseas on your sports, educational or music tour, you will have the reassurance that our team in Australia and New Zealand can be contacted 24 hours a day to assist you if required.
Although our groups are not obliged to go with the policy we present, adequate and valid travel insurance is compulsory for all group bookings with Student Horizons and it is a condition of us accepting a booking that the group has obtained adequate and valid travel insurance for their tour.
Student Horizons Insurance partners with Lockton, GO Insurance and Southern Cross Travel Insurance. All our groups are offered a comprehensive insurance policy for their overseas experience.
Student Horizons pays particular attention to the Australian and New Zealand Government travel advice. We continually monitor changes in their advice for travel to destinations that we organise student travel to.
We do this through their travel advice websites. We also monitor a number of other country advice websites including the UK’s foreign travel website.
Monitoring this advice is part of our Safety Management System.
Before you travel we also advise that you do your own research and keep a track on government advice on the country you are traveling to:
Student Horizons offers teachers to risk assess a destination first hand, this is an investment on both our part and our ground handlers part. We understand that for some destinations and in particular those that are more far flung it is the ideal way to gain first hand knowledge of what a destination can offer your students.
Speak to a Student Horizons tour development specialist to see how we can make your school tours infinitely easier for you.
